Frequently Asked Questions

We work across a broad range including e-commerce, manufacturing, logistics, finance, healthcare, education, tourism and the public sector. Sector-specific requirements are defined together at project kick-off.

Pricing can be fixed-price or day-rate based depending on project scope. Following discovery, scope and price are set out clearly in a written proposal.

A proof of concept typically takes 4-8 weeks. Time to production depends on data readiness and integration scope; we share a clear timeline during planning.

Unless the contract states otherwise, the source code and documentation of bespoke software developed for you are delivered at project completion.

We do. Proof of concept and pilot studies in particular are a starting format we recommend, since they reduce risk before a large investment decision.

Data location is entirely your choice. We can work on your own servers, your preferred cloud provider, or a hybrid architecture. If cross-border transfer is required, this is stated explicitly at contract stage.

In all solutions processing personal data, the data inventory, retention periods and access rights are documented at design stage. Anonymisation and masking are applied where needed.

We test web applications, network infrastructure and social engineering. All testing is carried out under a written scope and authorisation document; findings are reported separately at technical and executive level.

Yes. We build integrations with ERP, CRM, e-commerce and supplier systems via API and EDI. Integration scope is determined during discovery by reviewing your existing architecture.

Yes. We offer support packages covering maintenance, monitoring and model retraining. Support scope and response times are defined in the contract.

We do. Training is built around your own data and scenarios, with the goal of enabling your team to sustain the solution.

Operating within İTÜ ARI 1 Technopark gives us access to academic collaboration and incentive mechanisms in R&D projects. We pass this advantage on to client projects.